Privacy Policy

We, Locover Inc., referred to as “Locover,” a company incorporated under the laws of Canada, with our registered office at 170 Sumach Street 1804 Toronto, ON, Canada M5A 0C3, are the creators of this Privacy Policy. For the purpose of data protection laws, Locover Inc. is the data controller.

To ensure better protection of your privacy, we provide this notice explaining our information collection and disclosure policies, as well as the choices you have and your rights regarding the way your information is collected and used. By visiting www.locover.com, www.locover.ca, or www.locover.co.uk, you are accepting and consenting to the practices described in this policy.

If you have any queries or concerns regarding this privacy policy, you should contact our Customer Support Desk at [email protected].

ANY CAPITALIZED WORDS USED HENCEFORTH SHALL HAVE THE MEANING ACCORDED TO THEM UNDER THIS AGREEMENT.

DEFINITIONS:

  • We, Our, and Us shall mean and refer to the creators of this privacy policy, Locover Inc.
  • You, Your, Yourself, and User shall mean individuals who use the Locover website.
  • Third Parties refer to any application, website, company, or individual apart from Locover.
  • Accommodation refers to lodgings such as student rooms, individual apartments, houses, etc.
  • Third-party accommodation partner refers to our accommodation partners, including property management groups, individual property managers, landlords, etc.

INFORMATION PROVIDED BY YOU:

You can provide us with information by filling out the request form on Locover, over the phone, email, or at various offline promotional events. The information you provide may include your name, phone number, email ID. For booking accommodation with Locover, you may need to provide further personal information (e.g., birth date, country of origin, guarantor’s details, university name, etc.) over the phone, email, or other messaging services as necessary.

INFORMATION WE COLLECT FROM YOU:

We collect the following information:

  • IP address, browser type, operating system type and platforms, login information, URL information, page interactions like clicking and scrolling, and the phone number or email you used to contact Locover.
  • Information about your visit to and from our website. We may also receive information about you from advertising networks and business partners (other sources).

COOKIES:

We use cookies on our website, which are small files stored on your device's hard disk to assist us in providing customized services. Cookies help us analyze your preferences, such as recording the number of times you've used the website, and tailor our services to suit your interests. You can choose to disable cookies on your device.

Using our online chat functionality may also mean that we collect information such as your country and IP address, which will only be used to enhance the website's functionality.

OUR USE OF YOUR INFORMATION:

The information you provide will be used to contact you when necessary. After your confirmation (oral or written), information may be shared with our third-party accommodation partners for booking your accommodation. Please review the privacy policy of third-party accommodation partners before confirming.

We may send you details about our services, blog posts, or notify you about changes in service.

The information we collect from you may be used to improve our services, conduct analytics, research, surveys, advertisements, and make suggestions to you and other users of the accommodations.

We may combine information from other sources with the information you provide and the information we collect about you for the above purposes.

DISCLOSURE OF YOUR INFORMATION TO THIRD PARTIES:

Information may be shared with our third-party accommodation partners for booking your accommodation after your confirmation (oral or written).

Analytics and search engine providers that assist us in improving and optimizing our site may have access to your information.

If we are acquired by another company, your information may be shared with that company.

We may disclose your information to comply with legal obligations or protect the privacy and safety of Locover or other users to various government agencies and/or third-party enforcement agencies.

ACCESSING, REVIEWING, CHANGING YOUR INFORMATION, AND YOUR RIGHTS:

If you believe any information we hold about you is incorrect or incomplete, please contact us at [email protected]. We will promptly correct any inaccurate information.

You have the right to opt out of marketing campaigns or any other services by contacting us at [email protected].

You have the right to access your data. Please email us at [email protected] to request access to your information.

You have the right to request us not to process or delete your data. Email us at [email protected] to exercise these rights.

WHERE WE STORE YOUR DATA:

The data we collect from you may be processed by staff operating outside the EEA who work for us. By submitting your data, you agree to this transfer, storing, or processing. We will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this privacy policy.

All information you provide is stored securely. If you have a password to access certain parts of our site, keep it confidential and do not share it.

THIRD-PARTY SITES:

Our site may contain links to third-party sites, and we are not responsible for their privacy practices or content. This Privacy Policy applies only to personal data collected via our website.

AMENDMENTS:

Our Privacy Policy may change, and we will post any changes on this page.


HQ. 170 Sumach StToronto, ON M5A 0C3, Canada

+1 (647) 562-4308‬

Locover Excellence Team For Your Comfort